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Recommended: Don't Make Me Think

Don't Make Me Think: A Common Sense Approach to Web Usability by Steve Krug

Ok, I just love this book. Quick read, easy to understand, and makes a whole lot of sense. I make every designer who works here read it and I lend it out to our project managers as well. Krug makes such a clear case for clean, intuitive, efficient information design, you'll immediately start seeing ways to improve site flow and the overall user experience on your site and others'. If you don't have a lot to spend on usability tests but want to know if your site is working fundamentally, this book can help. It can also guide your redesign efforts. And if you're hiring a designer to build your site, I'd ask if they've read this book.

One of the strongest themes, and one of my favorite lessons from Don't Make Me Think, is summed up by the chapter title, "Omit needless words." So with that...

Jennifer Frost is Art Director at

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