Don't Get Tied Down by Technical Issues.

Let MyTime Support™ Experts Help!

Feel like you need a technical expert on staff? Get the help you need with MyTime Support™. It’s advanced help that goes beyond the regular customer support call. Whether you need someone to help you set up your services, give you a remote walk through, or complete technical tasks, our expert MyTime Support™ specialists are here to help, so you can focus on your business. It's like having an expert on staff.


Choose the support option that best fits your needs.

MyTime Support
Website Support

/Mo*

First Month Free*

Ideal option for those who want help managing their Register.com assets or need technical expertise to help them build a great website.

  • 1-on-1 appointment up to 60 minutes
  • Remote Log In

    Get technical and web problems resolved immediately and affordably without having to visit a repair shop or wait for a technician to visit their home.

  • Access to advanced website experts
  • Troubleshooting support, account setup, consultation and more

    Receive expert help with many of your hosting, email, domain, website, mobile and VPS issues or questions. Popular services include troubleshooting code, moving websites, recovering content, making custom page updates, and setting up POP/IMAP.

MyTime Support
Website Support +
Whole Office Support

/Mo*

First Month Free*

Recommended for customers who want someone to take care of their website & desktop issues. Includes all Website Support services plus access to tech experts to keep your hardware and software running smoothly.

  • MyTime Support Website Support
  • Hardware and Software Support

    Get support with setting up or troubleshooting a variety of technical applications such as; computers, tablets, software, smart phones, digital cameras, printers, and more.

  • Antivirus & Spyware

    Tap into access to software from BitDefender as well as complete Antivirus and Anti-Spyware Software. In addition, take advantage of our software firewall, chat encryption, anti-spam protection and other valuable tools to protect your personal or business computer systems and network.

  • Secure Data Backup

    Backup, sync, share, and remotely access valuable data assets with 250 GB of cloud based data backup and storage systems. Also, get bulletproof data security through two layers of data encryption and a "zero knowledge" encryption key process.

* Customers on a monthly billing cycle are billed every four weeks. The “first month free” is promotional pricing which only applies to the first billing cycle. After the promotional period, standard billing rates will apply. See Services Agreement and Promotional Terms for additional details.

Applicable Promotional Term

*The MyTime Support Web Support package provides the Customer with the first billing cycle of the MyTime Support Services at no cost. After the first billing cycle, the recurring fee for the Services shall automatically be billed to the Customer's credit card on file in advance each month at the then-current rate. The rate for the MyTime Support services is currently $15.00 per month (currently billed every 4 weeks) and includes a 1-on-1 appointment for up to 60 minutes of support during that month. Customers can purchase additional time in 30-minute increments starting at $49. Pricing is subject to change at the sole discretion of Register.com.

**The MyTime Support Web + Whole Office Support package provides the Customer with a 1-on-1 appointment for up to 60 minutes of web support and unlimited use of Whole Office support during that month. After the first billing cycle, the recurring fee for the Services shall automatically be billed to the Customer's credit card on file in advance each month at the then-current rate. The rate for the MyTime Support Web + Whole Office Support package is $19.00 per month (currently billed every 4 weeks). Customers can purchase additional time in 30-minute increments starting at $49.

Pricing is subject to change at the sole discretion of Register.com. Customers may cancel either package prior to the end of the promotional period or at any time thereafter by contacting Register.com Customer Service at 1-866-455-1655. Customers on a monthly billing cycle are billed every 4 weeks.

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Get Technical Support on Your Register.com Products & Services

All customers have access to free customer support and can call our specialists anytime.

Recommended for customers who have basic issues with their existing Register.com products and services that can be resolved quickly.

  • Access to Support Specialists
  • Telephone Support
  • Live Chat