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Our Money-Back Guarantee

To ensure your complete satisfaction with all your purchases, we offer the following refund policies:

All new Domain Registrations

To make sure you get the name that's right for you, all our domains come risk-free for 5 days. If you're not completely happy with the name you've purchased, you can get a full refund within 5 days of initial registration.

Build My Website Custom

We offer a full refund until the completion of your first telephone consultation.

Other Products and Services

On all other products and services except Hosting Services, Premium Domains and Guaranteed Clicks we offer a full refund within the first 30 days of initial purchase.

Terms & Conditions

After the Money Back Guarantee period applicable to your product or service, we will no longer refund your purchase.

If you are purchasing a service with a 30-day free trial period, you must cancel the service before the 30-day free trial period ends or you will be charged for the next service period.

Unfortunately, Hosting Services, Premium Domains and Guaranteed Clicks do not qualify for our Money Back Guarantee, as these products have third party costs that are unrecoverable.

Please don't hesitate to call us at any time. We'll work hard to tailor our services to meet your needs. For any questions please call (800) 899-9724 (outside the U.S. at (902) 749-2701).