At Register.com we recently asked our small business customers to give us their thoughts about doing business on the web through our Small Business Web Survey. This survey examined web strategy trends from among its small business customers. It was conducted over a three week period, April 28 - May 16, 2008. The findings revealed that despite slumping economic conditions, most small business customers that participated in the survey do not expect a decline in revenue over the next year and expect to make additional investments in website design, search engine optimization (SEO) and email marketing to expand their business.

We received replies from more than 800 of our small business customers, 72% of which responded that they are an owner or partner of a small business. Here are some of our key findings from the survey:


Our CEO (Larry Kutscher) summed up our findings - he said "Having a website has become more than a luxury for small businesses and entrepreneurs, it is a necessity. Our small business customers know that investing in a great website is a more effective way to reach potential customers and stay in contact with existing clients. The response to our survey shows the result of this investment, as a majority of customers expect no decline - and many expect growth - in their web revenues over the next year." I guess it just goes to show that a little investment in getting your business on the web can go a long way!