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Customer Support

Support is where Register.com stands out
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We deliver outstanding customer support on all our services, including domain names, email, Web hosting, Web site builders, data backup, digital certificates and more!

At Register.com we have a different idea about what customer support means. Our Web services consultants receive 120 HOURS OF TRAINING across many disciplines before they answer their first call.

You'll get EXPERT ADVICE from people who know how to put Web services to work for your business.

- Full time dedicated staff
- 120 hours of initial training
- 115 hours of coaching
and refresher training each year
- In 2004, 70% of calls were
answered in less than 50
seconds
...some in 20 seconds!
- 20% of our staff are, or have been,
small business owners
- No hidden fees for answers to
your service questions or for help
choosing or setting up your services
- A culture of caring and respect...
your online business is our business
Register.com has excellent customer service some of the best we have seen across hundred of call centers, which is so important for complicated technical solutions such as Internet hosting and domain name registration. -- Maryann Walsh Wolff, President of ProMark Solutions, Inc.